Privacy Policy


We respect your privacy and personal information and understand the importance of protecting it. It applies to your use of our website, regardless of how you if you access it via desktop, mobile or any other devices. It describes how your personal data is collected, used, and shared when you interact with our website. By visiting you accept and consent to the practices outlined in this Privacy Policy. 

Due to changes in rules and regulation this Privacy Policy may be updated without notice as required. 



We may disclose some or all of your personal data to related or third party overseas subject to relevant rules and regulation. 

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.



Our website serves all customers globally regardless of where you are located. Should you have any questions related to our Privacy Policy please contact us at and we will get back to you as soon as possible. 



When you visit our website and interact with it, we collect the following personal data from you:


Data that identifies you and may include your full name, address, telephone numbers or email addresses.

Financial, billing, shipping and other information (e.g., credit card numbers) when you make purchases. 

Any other data required to be collected or allowed to be collected by law. 



We use cookies and similar technologies to collect data when you use our website. We collect this data regardless of what devices you use to access our website. This may include but not limited to: 

Data about the pages you visit, the access time, frequency, duration, and other actions you take when using our website, in advertising and emails by us.

Model or device type, operating system and version, device ID or individual device identifier, cookie-related data and etc. 

Your IP address of the device you use to access our website. 

Location data regardless of your device type. Most mobile devices allow you to disable/change the use of location services for all applications in the settings menu.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS if you are subscribed to such service.


We process your personal data in various ways based on legal grounds or our own interests. This may include improvements to our website and your experience interacting with us, our customer experience to you, personalised marketing and advertising and finally our legal responsibilities. We may also share this information with third parties for the same purposes. 



Our website is powered by Shopify and its privacy policy can be found here:


If you would like to know more about  targeted advertising, please go to the Network Advertising Initiative’s (“NAI”) page at

You can opt out of targeted advertising by using the links below: 



To stop receiving marketing emails from us, click on the link in the email itself to unsubscribe.

To erase your details from any of our marketing and communication databases please email us on

User behaviour software - Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.



The My Mum Made It mobile message service (the "Service") is operated by My Mum Made It Pty Ltd (“MMMI” , “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to MMMI’s SMS/text messaging service, you agree to receive recurring SMS/text messages with service-related and promotional messages, including updates, alerts, and information (e.g., order updates, account alerts, etc.) and promotions, specials, and other marketing offers (e.g., cart reminders) from and on behalf of MMMI via text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with MMMI. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Standard message and data rates may apply from your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. For US or Canada only: text the single keyword command STOP to +1 (855) 720-0686. For UK or Australia: click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other MMMI mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance email

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.