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Privacy Policy

OUR PRIVACY POLICY

We respect your privacy and personal information and understand the importance of protecting it. It applies to your use of our website, regardless of how you if you access it via desktop, mobile or any other devices. It describes how your personal data is collected, used, and shared when you interact with our website. By visitingwww.mymum-madeit.com you accept and consent to the practices outlined in this Privacy Policy. 

Due to changes in rules and regulation this Privacy Policy may be updated without notice as required. 

 

SHARING OF PERSONAL DATA

We may disclose some or all of your personal data to related or third party overseas subject to relevant rules and regulation. 

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

INQUIRIES RELATED TO THIS PRIVACY POLICY 

Our website serves all customers globally regardless of where you are located. Should you have any questions related to our Privacy Policy please contact us at cs@mymum-madeit.com and we will get back to you as soon as possible. 

 

HOW WE COLLECT AND PROCESS PERSONAL DATA

When you visit our website and interact with it, we collect the following personal data from you:


DATA YOU PROVIDE TO US

Data that identifies you and may include your full name, address, telephone numbers or email addresses.

Financial, billing, shipping and other information (e.g., credit card numbers) when you make purchases. 

Any other data required to be collected or allowed to be collected by law. 

 

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to collect data when you use our website. We collect this data regardless of what devices you use to access our website. This may include but not limited to: 

Data about the pages you visit, the access time, frequency, duration, and other actions you take when using our website, in advertising and emails by us.

Model or device type, operating system and version, device ID or individual device identifier, cookie-related data and etc. 

Your IP address of the device you use to access our website. 

Location data regardless of your device type. Most mobile devices allow you to disable/change the use of location services for all applications in the settings menu.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS if you are subscribed to such service.

PURPOSES AND LEGAL GROUNDS FOR DATA PROCESSING

We process your personal data in various ways based on legal grounds or our own interests. This may include improvements to our website and your experience interacting with us, our customer experience to you, personalised marketing and advertising and finally our legal responsibilities. We may also share this information with third parties for the same purposes. 

 

ADVERTISING-RELATED THIRD PARTIES

Our website is powered by Shopify and its privacy policy can be found here: https://www.shopify.com/legal/privacy

TARGETED ADVERTISING

If you would like to know more about  targeted advertising, please go to the Network Advertising Initiative’s (“NAI”) page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below: 

Facebook: https://www.facebook.com/settings/?tab=ads  

HOW TO OPT OUT FROM OUR COMMUNICATIONS

To stop receiving marketing emails from us, click on the link in the email itself to unsubscribe.

To erase your details from any of our marketing and communication databases please email us on cs@mymum-madeit.com.

User behaviour software - Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section ofHotjar’s support site.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following thisopt-out link.