PRIVACY POLICY
We respect your privacy and personal information and understand the importance of protecting it. This Privacy Policy applies to your use of our website, regardless of how you access it via desktop, mobile, or other devices. It describes how your personal data is collected, used, and shared when you interact with our website.
By visiting www.mymum-madeit.com, you accept and consent to the practices outlined in this Privacy Policy.
This Privacy Policy may be updated without notice as required by changes in regulations.
SHARING OF PERSONAL DATA
We may disclose some or all of your personal data to related or third parties overseas, subject to relevant rules and regulations.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
ENQUIRIES RELATED TO THIS PRIVACY POLICY
Our website serves customers globally, regardless of location. If you have any questions about this Privacy Policy, please contact us at cs@mymum-madeit.com, and we will respond as soon as possible.
HOW WE COLLECT AND PROCESS PERSONAL DATA
When you visit our website and interact with it, we collect the following personal data:
DATA YOU PROVIDE TO US
a. Data that identifies you, including your full name, address, telephone numbers, or email addresses.
b. Financial, billing, shipping, and other information (e.g., credit card numbers) when you make purchases.
c. Any other data required to be collected or allowed by law.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to collect data when you use our website. This includes but is not limited to:
a. Data about the pages you visit, access times, frequency, and other actions taken on our website.
b. Device type, operating system version, device ID, cookie-related data, etc.
c. IP address of the device you use to access our website.
d. Location data, unless disabled in your device settings.
e. Tracking of items placed in your shopping cart, including abandoned carts, to determine when to send cart reminder messages via SMS.
PURPOSES AND LEGAL GROUNDS FOR DATA PROCESSING
We process your personal data for various reasons, including improving our website, customer experience, personalised marketing, and legal responsibilities. We may also share this data with third parties for the same purposes.
ADVERTISING-RELATED THIRD PARTIES
Our website is powered by Shopify. You can find Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.
TARGETED ADVERTISING
If you want to learn more about targeted advertising, visit the Network Advertising Initiative’s (“NAI”) page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising here:
a. Facebook: https://www.facebook.com/settings/?tab=ads
HOW TO OPT OUT FROM OUR COMMUNICATIONS
To stop receiving marketing emails from us, click the unsubscribe link in the email.
To erase your details from any of our marketing and communication databases, email us at cs@mymum-madeit.com.
USE OF BEHAVIOUR SOFTWARE - HOTJAR
We use Hotjar to understand our users’ needs and optimise our website experience. Hotjar helps us analyse user behaviour, such as time spent on pages, link clicks, and interactions.
Hotjar collects data, including your IP address (processed during your session and stored in de-identified form), device screen size, browser information, geographic location (country only), and preferred language settings.
You can opt out of Hotjar tracking by visiting: https://www.hotjar.com/legal/compliance/opt-out.
MOBILE MESSAGE SERVICE TERMS AND CONDITIONS
The My Mum Made It mobile message service ("Service") is operated by My Mum Made It Pty Ltd ("MMMI," "we," or "us"). By using the Service, you agree to these Mobile Terms. We may modify or cancel the Service or its features at any time.
By consenting to MMMI’s SMS/text messaging service, you agree to receive recurring messages related to services and promotions. These may include order updates, account alerts, and marketing offers.
a. Standard message and data rates may apply from your wireless provider.
b. You can opt out by texting STOP to +1 (855) 720-0686 (US/Canada) or clicking the unsubscribe link (UK/Australia).
c. Wireless carriers are not liable for delayed or undelivered messages.
d. If you get a new mobile number, you must re-subscribe.
For support, email us at cs@mymum-madeit.com.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Any changes will be posted here.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
Email: cs@mymum-madeit.com
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