All goods sold at My Mum Made It are designed by Australian founder and designer of the brand, Nyree Leckenby. 

IMPORTANT NOTE: We ship direct from our production team in CHINA - International customers, please check with your local customs to be advised on any customs fee's that may be incurred upon delivery. Customs fees must be paid by the customer prior to receiving your order if applicable.

Shipping Times
STANDARD: 10-20 days
EXPRESS: 4-7 days
Note* These times do not include our 1-3 day order processing time.
Shipping times are to be taken as an estimate only.

Shipping Costs
STANDARD: $14 usd (USA) / $17 usd (INT)
EXPRESS under $150 usd: $25 usd
EXPRESS over $150 usd: Free
Note* Select countries where express shipping or standard shipping are unavailable will only offer the shipping methods which are available to that specific location.

Tracking & Delivery
We will send out tracking information to the email address provided once the order has been shipped.
Once the package has been handed over for shipment, it immediately becomes the property of the customer. If there are any issues with a package during transportation or customs according to the tracking status, please contact the provided courier to help claim your package or resolve any issues. If this cannot be resolved, please contact us immediately.
Any period or date for delivery of Goods stated by MMMI is intended as an estimate only and is not a contractual commitment. MMMI will use its best endeavours to meet any estimate delivery dates but will not be liable for any loss or damage suffered by the Customer or any other person for failure to meet an estimated delivery date.
MMMI It reserves the right to amend delivery methods without notice.
MMMI does not deliver Orders to Post Office boxes or Parcel Lockers.
If the Customer believes their nominated delivery address will be unattended at the time of delivery, we suggest nominating an address that the Customer knows will be attended during regular business hours. If the nominated delivery address is unattended at the time of delivery, the courier will either leave the Goods in a secure location under their ATL (in which case the delivery will be deemed successful by the courier) or a card will be left with details as to where the Customer can collect the Goods. At this time the Goods will be deemed delivered (‘Successful Delivery’).
MMMI will not be held responsible for any occurrence that may happen following the Delivery of a Good, including theft or damage if a Good is delivered to an unattended address. All risk in the Goods will remain with the Customer upon Delivery and MMMI will not offer a replacement Good or refund a Customer for any lost or damaged Goods.

Items can be returned within 10 days after delivery. If you wish to return an item for either a refund or exchange, please contact us and we will email you our returns form. All returns shipping charges lie at the customers expense unless an item is incorrect or damaged prior to receipt. If an item has been received damaged, please send us images of your damaged item the day you receive it. If images are sent at a later date, we may not be able to refund you for these damages.

Items that we do not accept returns on:
- Items that appear to be worn
- Items that have been damaged or stained
- Lingerie or swimwear
- Styles purchased at final sale. A style is considered 'final sale' if it appears in the sale section and shows an individual marked down price.
- Styles purchased on a holiday event such as Black Friday & Cyber Monday using a discount code. 

All of the above sales are final which means that any item purchased under the above conditions are ineligible for a refund OR exchange. Please choose carefully and check the product descriptions before purchasing. 

When returning items we suggest using a tracked service to provide safe delivery. Your order will be exchanged or refunded once our team have received the return and you will then be emailed with an update.

Price Matching
We reduce our prices periodically for sales purposes. If you make a purchase before the items are reduced or a discount code is offered we are not obliged to honour the newly reduced sale price for you or match our price to any other retailer who may sell our items.

Production, shipping & returns country

Our prices are all in USD. To change currencies, please select your currency from the drop down at the top of the page.

Sales Tax
GST is charged only on Australian customers and is included in the sale price.

International Duties & Taxes
There may be a duties tax depending on your location which will be charged upon delivery. This delivery fee must be paid by recipient and MMMI has no control over or responsibility for these fee's. Please make sure to check with your local customs guidelines.

We currently accept PayPal payments, Apple Pay & credit card payments through Stripe.

Order Status
Once an order is placed, a confirmation email will automatically be sent to the provided email address with an order number for reference.
A 1-3 day order processing time is required on all orders before shipment.

Pre-Order Items
A Pre-Order is the term used when an item is unavailable for immediate shipment because it is in production to be shipped at a later date. The estimated date of delivery is displayed on the product page and the product is clearly marked as a pre-order online. 

Order Changes & Cancellation
If you decide that you would like to change or cancel an order after placement, please contact us immediately as we cannot make changes once shipped. 

Our sizing is all in international format. Exact measurements of each individual item are on each listing for reference.

Conversion Reference:

XS: AUS / UK size 6 -  US / Canada size 2
S: AUS / UK size 8 - US / Canada size 4
M: AUS / UK size 10 - US / Canada size 6
L: AUS / UK size 12 - US / Canada size 8
XL: AUS / UK size 14 - US / Canada size 10
XXL: AUS / UK size 16 - US / Canada size 12
EU 36: AUS / US size 5 - UK size 3
EU 37: AUS / US size 6 - UK size 4
EU 38: AUS / US size 7 - UK size 5
EU 39: AUS / US size 8 - UK size 6
EU 40: AUS / US size 9 - UK size 7
EU 41: AUS / US size 10 - UK size 8
EU 42: AUS / US size 11 - UK size 9



Below is a general guide to caring for each fabric. For safe results, always test on a small hidden area of the garment first. Please note that these are general guidelines. 

  • Machine wash in cold water, normal wash cycle
  • Tumble dry on low setting
  • Hand wash in lukewarm water. Do not wring, squeeze, or twist
  • Lay flat to dry, away from direct heat or sunlight
  • Machine wash inside-out in warm water, gentle wash cycle
  • Lay flat to dry highly recommended
  • Machine wash in mesh washing bag in cold water, gentle wash cycle
  • Lay flat to dry, or tumble dry on low setting
  • Iron on low setting
  • Dry clean is not recommended
  • Machine wash in cold water, normal wash cycle
  • Tumble dry on low setting, remove when slightly damp to reduce wrinkling
3M Reflective fabric
  • Machine wash in cold water inside out, delicate wash cycle, do not use fabric softener
  • Line dry, or tumblr dry on low setting and remove instantly (heat can effect the reflective fabric)
  • Machine wash in cold water, according to cycle on garment label
  • Tumble dry on low setting, adding a dryer sheet will greatly reduce static
  • Iron when necessary on cool setting
  • Machine wash inside out in warm water, permanent press cycle
  • Tumble dry on low setting
  • Hand wash in cold water. Do not wring, squeeze, or twist
  • Lay flat to dry
  • Iron inside-out while still damp on low setting
  • Hand wash in cold water, or machine wash on gentle wash cycle. Do not wring, squeeze, or twist
  • Lay flat to dry
  • Iron inside-out on low setting with no steam
  • Hand wash in cold water, or machine wash on gentle wash cycle. Do not wring, squeeze, or twist
  • Lay flat to dry
  • Iron inside-out while still damp on low setting
Patent Leather / PU
  • Clean any dust or dirt with a damp cloth
  • Remove any scuff marks with a patent leather cleaner
  • Buff the leather to a high shine
  • Do not wash or dry with other fabrics
  • Store away from other fabrics with colours as other fabric dyes will mark the PU fabric.


For all other queries please contact us here.